How we work
- In-person & Remote SupportWe offer a hybrid approach, combining fast remote advice with the reassurance of face-to-face visits for complex issues.
- Understanding your businessWe don't just provide generic advice. We take the time to understand your culture and operational needs.
Partnering with local employers
Whether you're based in Durham city centre, Peterlee or Newton Aycliffe, we provide flexible HR support covering employment documents, manager advice and complex employee matters, with in-person availability when appropriate.
Frequently Asked Questions
We typically partner with independent businesses that have between 5 and 150 employees.
A practical fit for your business
HR support without the waffle
We are open to working with any business. Hospitality, construction, automotive, care and transport teams often value our direct, to-the-point approach because we give clear advice and have their back when a people issue gets difficult.
Straight answers
You get a clear view of the practical options, the risks that matter and what to do next—not a long report that leaves you guessing.
A consultant who knows your business
Sam Dickinson is our primary consultant. We take time to understand how your team operates before recommending a process.
No North East on-site fee
There is no separate on-site fee within the North East. Outside the region, we use the most affordable practical option, usually starting with remote support.
How we support independent businesses
HR Consultancy
Hands-on, human advice for employee relations, policies, and people strategy.
Explore ConsultancyHR Software
Streamline your team admin with Indie Mate, our easy-to-use HR software.
Explore Indie MateHR Templates
Access our library of robust policies and contracts to protect your business.
Explore Indie HubLet's talk about your team
Reach out to discuss your HR challenges and find out how we can help.