Outsourced HR Support for Small Businesses
Ongoing, dedicated HR support tailored exactly to your business needs.
Our outsourced HR service acts as your dedicated HR department without the overhead of a full-time hire. We provide ongoing, expert HR support tailored to your business, helping you manage day-to-day issues, proactive people strategy and complex employee relations.
Ongoing outsourced HR support for independent businesses
We start by understanding what is happening in your business, what outcome you need and where the immediate risks or pressures sit. You receive plain-English recommendations and a clear route forward—not generic advice or unnecessary process.
A useful place to start
Outsourced HR works well when you need reliable advice and a named consultant, but do not need to employ a full-time HR manager. Indie People can support your managers remotely across the UK, with on-site support available across the North East.
How we work
Direct, practical support
We are open to working with any business. Hospitality, construction, automotive, care and transport teams often value our direct, to-the-point approach because we give clear advice and have their back when a people issue gets difficult.
What's included
- Dedicated CIPD-qualified HR consultant
- Unlimited telephone and email support (fair use applies)
- Proactive strategy meetings and reviews
- Priority response times for urgent issues
- Contract and policy tailoring
How our support works
Get clear
We learn how your business works, where the pressure is and what support your managers actually need.
Set priorities
We agree the right mix of day-to-day advice, proactive reviews and longer-term people work.
Stay useful
You get direct support, clear actions and regular check-ins without unnecessary process.
When businesses usually call us
- A growing team needs an HR partner without hiring in-house.
- Managers need a trusted person to call before an issue escalates.
- Policies and people plans need regular review as the business changes.
Your consultant
Direct access to Sam Dickinson
Sam is Indie People’s primary consultant and Managing Director. He gives direct, commercially aware HR support to independent businesses and reviews the company’s employer guidance for clarity and alignment with current UK official guidance.
Meet Sam DickinsonQuestions about retained hr
What is included in Retained HR?
Our outsourced HR service acts as your dedicated HR department without the overhead of a full-time hire. We provide ongoing, expert HR support tailored to your business, helping you manage day-to-day issues, proactive people strategy and complex employee relations. The exact scope is agreed with you before work starts, so responsibilities, timescales and any exclusions are clear.
Who is Retained HR best for?
Independent businesses that want a trusted HR partner, dependable advice and proactive support throughout the year.
Can Indie People provide retained hr outside the North East?
Yes. Indie People is based in North East England and supports independent businesses across the UK through video, phone and secure digital tools, with on-site support agreed where appropriate.
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