Retained HR

Ongoing, dedicated HR support tailored exactly to your business needs.

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Our Retained HR service acts as your dedicated HR department without the overhead of a full-time hire. We provide ongoing, expert HR support tailored to your business, helping you manage day-to-day issues, proactive people strategy, and complex employee relations.

Practical retained hr for independent businesses

We start by understanding what is happening in your business, what outcome you need and where the immediate risks or pressures sit. You receive plain-English recommendations and a clear route forward—not generic advice or unnecessary process.

What's included

  • Dedicated CIPD-qualified HR consultant
  • Unlimited telephone and email support (fair use applies)
  • Proactive strategy meetings and reviews
  • Priority response times for urgent issues
  • Contract and policy tailoring
Please note: Complex casework outside core scope is agreed in advance.

How our support works

STEP 1

Understand

We listen to the situation, priorities and commercial context.

STEP 2

Plan

We set out clear actions, responsibilities, timing and boundaries.

STEP 3

Support

We help you put the plan into practice and answer questions as they arise.

Questions about retained hr

What is included in Retained HR?

Our Retained HR service acts as your dedicated HR department without the overhead of a full-time hire. We provide ongoing, expert HR support tailored to your business, helping you manage day-to-day issues, proactive people strategy, and complex employee relations. The exact scope is agreed with you before work starts, so responsibilities, timescales and any exclusions are clear.

Who is Retained HR best for?

Independent businesses that want a trusted HR partner, dependable advice and proactive support throughout the year.

Can Indie People provide retained hr outside the North East?

Yes. Indie People is based in North East England and supports independent businesses across the UK through video, phone and secure digital tools, with on-site support agreed where appropriate.

Need a system to keep everything organised?

Indie Mate is our HR software for managing employee records, processes, and everyday people operations.

Note: Software does not include human Indie People consultancy.

Part of The Indie Group

Human support when you need it. Practical HR tools when you want to manage more yourself.