Employee Assistance Programme (EAP)
Confidential support for your people.
Through our partnership with Health Hero, we offer a comprehensive employer-side EAP. It provides your team with confidential support, counseling, and practical advice when they need it most.
Practical employee assistance programme (eap) for independent businesses
We start by understanding what is happening in your business, what outcome you need and where the immediate risks or pressures sit. You receive plain-English recommendations and a clear route forward—not generic advice or unnecessary process.
How we work
Direct, practical support
We are open to working with any business. Hospitality, construction, automotive, care and transport teams often value our direct, to-the-point approach because we give clear advice and have their back when a people issue gets difficult.
What's included
- 24/7 confidential helpline
- Mental health and wellbeing counseling
- Financial and legal advice for employees
- Management reporting on usage trends
How our support works
Understand your team
We discuss your workforce, priorities and the support you want the programme to provide.
Set it up
We explain the Health Hero option, implementation steps and communications for employees.
Review the fit
We help you keep the programme visible and use available reporting appropriately.
When businesses usually call us
- A small business wants to offer confidential support without building an internal programme.
- Employees need access to wellbeing, practical, financial or legal guidance.
- Leaders want a proportionate benefit that is easy to introduce.
Your consultant
Direct access to Sam Dickinson
Sam is Indie People’s primary consultant and Managing Director. He gives direct, commercially aware HR support to independent businesses and reviews the company’s employer guidance for clarity and alignment with current UK official guidance.
Meet Sam DickinsonQuestions about employee assistance programme (eap)
What is included in Employee Assistance Programme (EAP)?
Through our partnership with Health Hero, we offer a comprehensive employer-side EAP. It provides your team with confidential support, counseling, and practical advice when they need it most. The exact scope is agreed with you before work starts, so responsibilities, timescales and any exclusions are clear.
Who is Employee Assistance Programme (EAP) best for?
Employers that want to give their people confidential, accessible wellbeing support without building an internal programme.
Can Indie People provide employee assistance programme (eap) outside the North East?
Yes. Indie People is based in North East England and supports independent businesses across the UK through video, phone and secure digital tools, with on-site support agreed where appropriate.