Employee Assistance Programme (EAP)

Confidential support for your people.

Back to all services

Through our partnership with Health Hero, we offer a comprehensive employer-side EAP. It provides your team with confidential support, counseling, and practical advice when they need it most.

Practical employee assistance programme (eap) for independent businesses

We start by understanding what is happening in your business, what outcome you need and where the immediate risks or pressures sit. You receive plain-English recommendations and a clear route forward—not generic advice or unnecessary process.

What's included

  • 24/7 confidential helpline
  • Mental health and wellbeing counseling
  • Financial and legal advice for employees
  • Management reporting on usage trends

How our support works

STEP 1

Understand

We listen to the situation, priorities and commercial context.

STEP 2

Plan

We set out clear actions, responsibilities, timing and boundaries.

STEP 3

Support

We help you put the plan into practice and answer questions as they arise.

Questions about employee assistance programme (eap)

What is included in Employee Assistance Programme (EAP)?

Through our partnership with Health Hero, we offer a comprehensive employer-side EAP. It provides your team with confidential support, counseling, and practical advice when they need it most. The exact scope is agreed with you before work starts, so responsibilities, timescales and any exclusions are clear.

Who is Employee Assistance Programme (EAP) best for?

Employers that want to give their people confidential, accessible wellbeing support without building an internal programme.

Can Indie People provide employee assistance programme (eap) outside the North East?

Yes. Indie People is based in North East England and supports independent businesses across the UK through video, phone and secure digital tools, with on-site support agreed where appropriate.

Need ready-to-use resources?

Indie Hub provides practical HR documents, templates, salary insight, and learning resources in one place.

Note: Resources do not include tailored HR advice.

Part of The Indie Group

Human support when you need it. Practical HR tools when you want to manage more yourself.