Skip to main content

Leadership and People Management Training

Build confident, capable managers.

Back to all services

Practical leadership and HR training for UK managers, designed to build confidence and support your team. We cover the essential skills line managers need to handle difficult conversations, manage performance, absence and basic employment law.

Practical leadership training for managers

We start by understanding what is happening in your business, what outcome you need and where the immediate risks or pressures sit. You receive plain-English recommendations and a clear route forward—not generic advice or unnecessary process.

A useful place to start

Training turns employment guidance into confident manager behaviour. Sessions can be delivered remotely across the UK or shaped for North East teams that want practical leadership and people-management support.

How we work

Direct, practical support

We are open to working with any business. Hospitality, construction, automotive, care and transport teams often value our direct, to-the-point approach because we give clear advice and have their back when a people issue gets difficult.

What's included

  • Absence management workshops
  • Performance review and appraisal training
  • Handling difficult conversations
  • Bespoke management development programmes

How our support works

STEP 1

Find the gap

We identify the conversations, decisions and risks your managers find hardest.

STEP 2

Make it practical

Sessions use realistic examples, clear frameworks and space for questions.

STEP 3

Reinforce it

We provide usable takeaways and follow-up guidance so the learning changes day-to-day practice.

When businesses usually call us

  • Managers avoid difficult conversations because they lack confidence.
  • A growing team needs a consistent approach to performance and absence.
  • Employment-law changes need turning into practical manager behaviour.

Your consultant

Direct access to Sam Dickinson

Sam is Indie People’s primary consultant and Managing Director. He gives direct, commercially aware HR support to independent businesses and reviews the company’s employer guidance for clarity and alignment with current UK official guidance.

Meet Sam Dickinson

Questions about manager training

What is included in Manager Training?

Practical leadership and HR training for UK managers, designed to build confidence and support your team. We cover the essential skills line managers need to handle difficult conversations, manage performance, absence and basic employment law. The exact scope is agreed with you before work starts, so responsibilities, timescales and any exclusions are clear.

Who is Manager Training best for?

New and experienced line managers who need greater confidence in conversations, performance and employment processes.

Can Indie People provide manager training outside the North East?

Yes. Indie People is based in North East England and supports independent businesses across the UK through video, phone and secure digital tools, with on-site support agreed where appropriate.

Keep exploring

Useful guidance for this decision

A joined-up people solution

Our human HR support can be used alongside our software or resources as your business grows. Subject to separate pricing and agreement.

Ready to get started?

North East on-site supportThere is no on-site fee within the North East. Outside the region, we will use the most affordable practical option, usually starting with remote support.

Part of The Indie Group

Human support when you need it. Practical HR tools when you want to manage more yourself.